RMF Caseworker - Individual Grants - Job Description

About the Royal Medical Foundation

The Royal Medical Foundation (RMF) is one of the UK's oldest medical charities, founded in
1855 to support doctors and their families during times of crisis. When illness, bereavement or
unexpected hardship turns lives upside down, we provide compassionate support and practical
financial help to restore stability and dignity.

We are now seeking a Caseworker to join our small, friendly team and play a vital role in
supporting members of the medical community through some of the most challenging
moments of their lives.

The Role

As a Caseworker, you will work directly with doctors and their families who are experiencing
financial hardship and significant life challenges. You will offer a listening ear, assess individual
circumstances with care and sensitivity, and help people access the financial assistance and
wider support they need.

This is a role for someone who is person-centred, combines empathy with professionalism, and
who is comfortable handling sensitive conversations alongside detailed casework and financial
administration.

About You

You are likely to have experience within the advice, charity, social care or grant-giving sector,
and bring a strong understanding of:
• Welfare benefits, financial assessments and holistic signposting to wider support
• Safeguarding and data protection
• Supporting people through crisis with compassion and respect

You will also have:
• Excellent listening and communication skills
• Strong organisational and administrative ability
• Confidence working independently in a homebased role
• Sound judgment, integrity and emotional resilience

Above all, you are someone who genuinely cares about helping others - and understands the
importance of offering support with dignity, sensitivity and professionalism.

Working with us

This is a homebased role, with occasional travel (including attendance at Epsom College in
Surrey a few times a year). Equipment will be provided and you will need a suitable private
workspace, reliable internet and phone access.

We offer:
• Flexible, part-time working (32 hours per week, Monday-Friday)
• 25 days' annual leave (pro rata) plus bank holidays
• Pension scheme via the Pensions Trust
• Private health care scheme
• Regular supervision, training and the support of a small, friendly team
• The opportunity to do work that genuinely changes lives

How to apply

Epsom College is managing the recruitment process on behalf of the RMF, therefore candidates
are asked to complete an application form, accessible using the 'apply' button. Applicants should refer to the Recruitment, Selection and Disclosure policy on the Epsom College website (the content of which also applies to RMF job applicants) and the Job Description and Person Specification. To comply with safeguarding procedures when working in a school, CVs cannot be accepted. Please contact
HR.recruitment@epsomcollege.org.uk with any queries about the online application process.

For an informal conversation about the role, please contact Rosie Collingbourne, Casework
Manager, at rosie.collingbourne@epsomcollege.org.uk.

The RMF is an equal opportunities employer that believes in equal opportunities for all,
celebrates, and welcomes diversity. Employment decisions throughout the school are made
without regard to any status protected by law. If you require any reasonable adjustments at any
stage of the application process, please feel free to contact our HR department at
HR.recruitment@epsomcollege.org.uk or detail any adjustments on your application form.
The RMF is committed to safeguarding and promoting the welfare of vulnerable adults, children,
young people, and all those we support. The successful candidate will be subject to
appropriate pre-employment checks.

Operational Staff jobs

RMF: Caseworker - Individual Grants