The post holder will ensure Sixth Form student attendance is recorded accurately and non-attendance is followed up by Assistant Heads’ of Sixth Form/Pastoral Support.
We will be holding interviews on Thursday 22nd October 2026.
Main Responsibilities: Main responsibilities include:
- Receive parental messages and speak to parents, carers and guardian and about student absences and make follow up calls for outstanding absences.
- Ensure that details of known student absences are entered into the school management system.
- Check missing registers in the sixth form and follow up where they haven’t been completed.
- Check and ensure all class registers have been completed including Assembly registers so that any unexplained absences can be followed up as appropriate. Liaise with the Examinations Officer to ensure all students are accounted for in the exam halls.
- Refer immediate concerns to Line Manager or Pastoral team straight away.
- Work alongside and ensure clear lines of communication with the Assistant Heads’ of Sixth Form/Pastoral Support to identify patterns, issues and safeguarding concerns regarding absence.
- Send school communications to parents, carers and guardians using the school messaging service.
- Updating systems with any additional medical or health concerns and disseminate information where needed.
- Help to ensure the efficient and effective administration in the department by maintaining records and registers.
- Prepare weekly reports of attendance by registration group and distribute to tutors and relevant Assistant Head of Sixth Form.
- Prepare a monthly attendance report and attend year group meeting to discuss.
- Send out attendance letters or emails following the attendance protocol.
- Refer students and the families of persistent non-attendees to the relevant Assistant Head of Sixth Form.
- Ensuring the security and confidentiality of data and equipment within the department.
- Manage your workload in line with the school priorities.
Ideal Candidate: Essential skills and experience include:
- Experience of interaction with students
- A willingness to undertake relevant training and keep knowledge up to date
- Effective communication skills
- Good telephone manner
- Ability to work as part of a team and independently
- Ability to take the initiative
- The ability to input information accurately
- Good office skills including Microsoft Office.
- Pleasant manner and enthusiastic
- Self motivated
- Tactful and diplomatic
- Able to observe and maintain confidentiality
Package Description: Being an employee of Northgate High School allows you access to an Employee Benefits scheme saving you money on many High Street brands, a cycle-to-work scheme, use of the sports facilities, library, and free parking. Hot meals are available on-site during term time. We also offer entry into a competitive Local Government Pension Scheme.